FREQUENTLY ASKED QUESTIONS
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Is TriLumen Systems an electrical contractor?
Is TriLumen Systems an electrical contractor?
TriLumen Systems specializes exclusively in low-voltage (12V/24V) permanent architectural lighting systems. We are experts in design and installation, not general electricians. This specialization ensures the safest, most aesthetically precise outcome for your home.
How does the virtual consultation work?
How does the virtual consultation work?
We use advanced satellite mapping and property data to create a detailed preliminary design and estimate without requiring an initial on-site visit. This saves you time and speeds up the entire design process.
What is the lifespan of a permanent LED system?
What is the lifespan of a permanent LED system?
Our high-grade, commercial quality LEDs are rated for 50,000 hours of use. This translates to decades of operation under normal use, with very little maintainence.
What is the typical investment for a permanent LED system?
What is the typical investment for a permanent LED system?
Because every home is unique, the investment varies based on the total linear feet, architectural complexity and which supplementary lighting you choose (landscape, deck etc.) To receive a custom quote, the first step is to request a design consultation via our contact page,
What is the TriLumen Systems Warranty and Service Assurance Plan?
What is the TriLumen Systems Warranty and Service Assurance Plan?
We offer a muti-layered guarantee designed for maximum peace of mind:
5 Year Manufacturer Warranty: Full coverage on all high-grade LED hardware against manufacturer defects.
5-Year Service Assurance Plan (Optional): This premium plan extends coverage to labor and service calls during the 5 year hardware warranty period.
Crucially, the Service Assurance Plan is managed and executed entirely in-house by TriLumen Systems. This means no 1-800 numbers, no third-party claims and no technicalities. You contact us directly and we handle the service quickly and efficiently.
Are financing options available for LED system installations?
Are financing options available for LED system installations?
Yes, we believe your home investment should be easy and manageable. We partner with leading financial providers to offer flexible financing solutions with competitive rates and terms, including low monthly payment options. Your design consultant can provide full details during your quote review.
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